Frequently Asked Questions
Tap a question to expand. Each answer includes practical steps you can implement right away.
How long do I have access to a course?
You receive lifetime access, including future updates. If we significantly change a curriculum, we add a change log so you can see what’s new.
Are courses suitable for complete beginners?
Yes. Our Foundations pathway starts with tool safety, stem conditioning, and balanced bouquet forms before moving to color and texture studies.
Do you teach foam-free and sustainable methods?
Absolutely. We use chicken wire, reusable armatures, frog pins, and hydration strategies. We also cover seasonal buying and waste reduction.
What is your refund policy?
If the course isn’t a fit, contact us within 14 days of purchase and before completing 30% of the content for a full refund.
Do courses include a certificate?
Yes. Upon completion you can download a shareable certificate to include in your portfolio or send to clients as proof of training.
Do you cover pricing and proposals?
Our Business series breaks down cost of goods, markup ranges, package design, and proposal templates with real examples.
How do you support accessibility?
We provide captions, transcripts, keyboard-friendly navigation, and theme options. Reach out for additional accommodations.
Are there live sessions or only pre-recorded lessons?
Most content is on-demand. We host live critiques quarterly; replays are posted in the same module.